Rate rebates and concessions are available for eligible property owners.

COVID-19 rate relief measures

The City of Norwood Payneham & St Peters has adopted financial assistance measures to provide relief to businesses and residents in response to the COVID-19 pandemic.

Option to delay 2019-2020 fourth quarter rate instalments

Businesses and individuals paying rates by the quarter can choose to defer their 2019-2020 fourth quarter instalment payment for up to three months from the due date of the fourth quarter instalment.

This means the next rates instalment (2019-2020 fourth quarter) can be deferred until 1 September 2020 or paid late before this date with no fines or interest applied.

 

Frequently asked questions

How long can I defer the payment?

Your fourth quarter instalment payment can be deferred until 1 September 2020.

If you choose to defer your payments, and they remain unpaid at the time of your 2020-2021 first quarter instalment notice, the amount will be shown as arrears on your first quarter rate instalment notice for 2020-2021.

 

Do I need to apply?

You do not need to apply for this relief.

 

Will I still receive my instalment notices?

Yes, we will still be sending you rate instalment notices as usual. 

 

Will interest be incurred or will I receive a late payment fine?

No interest will be incurred or late payment fines issued as long as you pay the deferred 2019-2020 fourth quarter instalment within the timeframe mentioned above.

 

If I haven’t paid my first, second or third quarter rate instalment, can I defer these?

No, the deferral relief only applies to 2019-2020 fourth quarter instalment payments.

 

I still have rates outstanding from previous years, can I defer these?

No, the deferral relief only applies to 2019-2020 fourth quarter instalment payments.

 

Am I still required to pay my rates?

Yes, you are still required to pay your rates, however you can defer the payment of your fourth instalment rate payment as above.

 

To find out more about the Council's Financial Assistance Package, visit: COVID-19: Support for the Community

COVID-19 financial hardship consideration

In addition to the option to delay 2019–2020 fourth quarter rate instalments until 1 September 2020, the Council is providing the following additional rate relief to those rate payers who have been significantly impacted as a result of the COVID-19 pandemic.

 

Residential rate payers

If you are experiencing financial hardship due to the COVID-19 pandemic and require an extension for payment of the fourth quarter rate instalment, please complete the COVID-19 Hardship Assessment Review Form below.

 

Commercial rate payers

If you are experiencing financial hardship due to the COVID-19 pandemic, you can:

  • request to have the differential rate waived for the fourth quarter rate instalment
  • request an extension for payment of the fourth quarter rate instalment

To make a request, please complete the COVID-19 Hardship Assessment Review Form below.

 

 

For further information, download:

 

Rate rebates and concessions

Older couple smiling

Certain persons and/or organisations may be eligible for a rebate of council rates, for example community groups, health and education organisations.

Council rebates can only be granted under criteria specified in our legislation. Our provides details of the mandatory and discretionary rebates available.

Applications for rate rebates must be lodged by 1 October in each financial year. 

For eligibility criteria and to apply, download:

Postponement of rates

Postponement of rates - seniors

Over the past several years, significant and in some areas uneven, movement in property values has caused a substantial redistribution of Council rates amongst ratepayers within some Council areas.

In response to these movements, Councils have implemented flexible payment arrangements and where appropriate, rate capping measures. However, some seniors, many of whom are pensioners, have found it difficult to pay their Council rates. Even though they own property and are 'asset rich', low income often means 'cash poor'.

The Local Government Act 1999 provides the option for State Seniors Card holders to apply to postpone payment of part of their Council rates on a long-term basis. The deferred amount is subject to a monthly interest charge, with the accrued debt being payable on the disposal or sale of the property. However, the debt may be paid at any earlier time at the ratepayer's discretion.

For further information, download the below information or contact the Council's Rates Officer on 08 8366 4554 for a confidential discussion.

Download:

Download:

 

Postponement or remission of rates - hardship

If you are experiencing long-term and genuine financial hardship, you may apply for a remission or postponement of rates.

For further information, download the below application form or contact the Senior Rates Officer on 08 8366 4554 for a confidential discussion.

Download:

Rate capping rebate

A rebate of general rates will be granted automatically to residential ratepayers whose rates have increased substantially this year due to rapid changes in valuations. The effect of the rate capping rebate is to limit any rate increase on prior year rates to 8.5%, subject to certain conditions.  

If you did not receive the rate capping on your rate account, and you believe that you are eligible, you can apply for the rebate using the application form below.

Eligibility

You are eligible for the general rate capping rebate if your rates (excluding the Natural Resources Management Levy) have increased by more than 8% of the amount levied in the previous year and that this increase is not as a result of:

  • new building work and/or development activity worth more than $30,000, or
  • the zoning of the land has changed, or
  • change to the land use of the property since July 2018, or
  • a change of ownership of the property since 1 January 2018, or
  • rates capping applied in the previous year.

To check your eligibility, complete the checklist included in the Rate Capping Rebate Application Form:

Download:

Contact

Rates Officer

T: 08 83664554.